FAQs
Find answers to frequently asked questions about our products, services, and more.
Get the information you need quickly.
MH-W180
Can multiple lights operate synchronously?
It supports DMX512 or master-slave mode linkage, allowing multiple lights to precisely synchronize their light effects and head-mounting movements.
Can the zoom function meet different lighting needs?
It supports wide-range zoom adjustment, allowing flexible switching between spotlight and diffused light, adapting to different scene lighting.
Is the head-mounting adjustment precise, and is it noisy during operation?
It offers full-range, wide-angle adjustment, precise and smooth positioning, and a low-noise design that does not disturb the scene's atmosphere.
Is the light output soft and even, suitable for fill light scenarios?
It uses a dedicated surface light source, providing soft and even light, natural fill light, and adapting to various fill light needs.
IP Mini Blinder
Can it be used in heavy rain and dusty environments with IP65 protection?
Yes, IP65 dust and water resistance ensures stable operation in complex outdoor environments.
Will it overheat during continuous use?
Efficient heat dissipation from aluminum alloy, intelligent control, and no overheating during prolonged operation.
IP BEAM 420
What about the beam range and penetration?
With a powerful 420W output, the beam is sharp and strong, with a long range and outstanding penetration.
Can IP65 protection withstand outdoor environments such as heavy rain and sandstorms?
It can directly withstand heavy rain and sandstorms and operates stably in complex outdoor environments.
Will it overheat during continuous use?
Built-in high-efficiency heat dissipation system ensures no overheating risk during prolonged high-intensity operation, guaranteeing stability and reliability.
IP-BS906
What size space is it suitable for?
It can be spliced and expanded, suitable for different spaces from small events to commercial displays.
Does it support individual use of some light units?
Yes, individual lights can work independently, flexibly adapting to localized lighting needs.
Is splicing and installation complicated?
The interfaces are robust, splicing is simple, and one person can quickly complete the assembly.
Does the spliced design support unified control?
Yes, it supports pixel-level synchronization via a controller.
How long is the battery life? Does it support fast charging?
Battery life is adapted to single-use needs. Supports regular charging for convenience.
IP-BL05
Can it be fixedly installed, or can it only be placed anywhere?
It can be placed directly on a flat surface or easily fixed, allowing for flexible selection based on the scene requirements.
Are there any safety hazards? For example, is it harmful to the eyes?
It meets safety standards. During normal use, avoid direct laser light into the eyes. It is suitable for safe scenarios such as home and events.
Can I customize animated patterns or text?
It supports preset text, patterns, and light and shadow effects. No complicated operations are required; switching is as simple as one click.
How long does the built-in battery last? Is it rechargeable?
Battery life varies depending on usage mode. It supports rechargeable use, and a full charge is sufficient for a single event or daily decoration needs.
What outdoor environments can IP65 protection handle?
It effectively prevents dust and can withstand rain, dew, or splashes of water, making it suitable for both indoor and outdoor use.
Is the laser brightness sufficient? What size space is it suitable for?
The 5W RGB laser has moderate brightness and a clear beam, suitable for small to medium-sized spaces such as courtyards, balconies, and small gathering places.
Theater
Can you provide customized designs for my theater space?
Yes, our designs are completely tailored to your theater space, performance type, and specific needs. We provide detailed lighting design solutions and optimize them based on theater feedback.
How do you ensure the long-term stable operation of the lighting system in the theater?
Our lighting equipment features a highly stable design and undergoes rigorous quality testing to ensure long-term stable operation. We provide regular remote support to help you optimize equipment operation and resolve any technical issues promptly.
What are the energy consumption and maintenance costs of the lighting equipment?
We provide energy-efficient LED lighting fixtures, significantly reducing power consumption and maintenance costs. We also offer remote support to help you optimize equipment usage and extend the lifespan of your lighting system.
Is the lighting control system complex to operate?
Our intelligent lighting control system features a user-friendly interface that is simple and easy to operate. We provide detailed operation training to ensure your team can easily master the system and get started quickly.
Do you provide on-site installation service?
Our service does not include on-site installation, but we provide detailed installation guidelines and operation manuals to ensure you can successfully install and debug the equipment. We also provide remote support to help you resolve any problems during the installation process.
IP Blinder 600
Is it easy for beginners to operate without a professional control panel?
It supports self-running mode, starting with preset programs upon power-on. No professional knowledge is required; it's plug-and-play.
With an IP65 waterproof rating, can it be used for extended periods in heavy rain and dusty environments?
It can directly withstand heavy rain and strong dust. It operates stably in complex outdoor environments for extended periods without additional protection.
How long will it take for it to overheat during continuous use? How is the heat dissipation?
It has a built-in high-efficiency heat dissipation system, supporting 24 hours of continuous operation without overheating, ensuring stable operation.
MH-B150
Can beginners operate it quickly without a professional control console?
Supports self-propelled operation; simple to use; even beginners can get started without professional knowledge.
Can multiple lights achieve synchronized oscillation and lighting effects?
Supports DMX512 or master-slave mode linkage, with multiple lights synchronized without deviation.
Can IP65 protection withstand outdoor environments such as heavy rain and sandstorms?
IP65 dust and water resistant, fully sealed structure, stable operation in complex outdoor environments.
Can the zoom range meet the needs of different scenarios?
Supports flexible zoom, allowing free switching between sharp beams and wide coverage, adapting to multiple scenarios.
IP-PZ3740
Can beginners operate it quickly without a professional console?
It supports self-running and voice-activated modes. Preset programs are launched upon startup, requiring no professional knowledge; beginners can quickly get started.
Can IP66 protection be used long-term in salt spray and dusty environments near the sea?
It can withstand heavy rain, strong dust, and light salt spray. It is stable in complex outdoor environments for long-term use and requires no additional protection.
Hospitality
How do we operate the equipment if we don't have a professional technical team?
We provide detailed operation manuals and remote technical support to ensure that even without a professional team, you can easily operate the equipment.
Can the lighting effects be adjusted according to the needs of different time periods?
Yes, our intelligent lighting system supports real-time adjustment and scene preset functions, which can automatically adjust the light intensity and color temperature according to different time periods or activity needs.
How energy-efficient are your devices?
We use the latest generation of LED lighting fixtures, which provide high brightness while significantly reducing energy consumption, saving more than 60% energy compared to traditional lighting fixtures.
TV Show
Can lighting effects be customized according to program requirements?
Absolutely! Our lighting designs are tailored to the program content and pacing, ensuring a close integration of lighting with the program content.
Do you provide equipment maintenance services?
We provide remote technical support to help resolve equipment issues and regularly offer software updates and feature optimizations to ensure stable equipment operation.
How can we operate the lighting system if we don't have a professional technical team?
We provide detailed operation manuals and remote technical support to ensure you can easily operate our lighting equipment even without professional technicians.
IP-FP1200 IRIS
Will the performance be affected in strong light environments?
The light source has strong penetrating power, maintaining a clear beam even in strong outdoor light environments, with outstanding brightness in the focused area.
Is it power-intensive when using high-power LED lights?
LED light sources are energy-efficient, consuming far less energy than traditional follow spots, making them more economical in the long run.
What outdoor environments can the IP65 protection rating handle?
It effectively prevents dust and water damage, and can withstand common complex outdoor scenarios such as rain and sandstorms, requiring no additional protection.
Is there a warranty service for malfunctions?
Core components and the entire unit are covered by a warranty. Free repair or replacement services are available for non-human-caused quality issues, ensuring reliable after-sales service.
About Company
Our service?
We have a professional team that can provide and customize products for you.
What is Uplus Lighting's main product for factories?
The main products provided by Uplus are stage lighting, related accessories, and consoles. Our products are suitable for many large-scale international performances, concerts, theaters, music festivals, TV programs, etc.
IP-WASH6125
How to ensure consistent lighting effects when multiple lights are running simultaneously?
Supports DMX512 synchronous control and master-slave mode, allowing for unified parameter settings and ensuring complete synchronization of lighting effects and speed across multiple lights.
Can beginners quickly learn how to use it without a professional control panel?
Supports easy modes such as auto-run and voice control. Preset lighting effects are activated upon power-on, requiring no professional knowledge, allowing beginners to quickly get started.
Can the IP66 protection rating be used directly in heavy rain? Will water get in if left outdoors for a long time?
It can directly withstand heavy rain and strong dust. The sealed structure has undergone rigorous testing, and water will not get in even after long-term outdoor placement, ensuring stability.
IP-MH6200 2in1
What control methods does it support? Is a professional controller required?
Compatible with the DMX512 protocol, it supports self-running, voice-activated, and master-slave modes. It can be used with a professional console or operated independently.
Is the power consumption of 6 sets of 200W LED beads too high? What about energy consumption?
LED beads are highly energy-efficient. Although the total power is relatively high, it consumes less energy than traditional lighting fixtures. The heat dissipation system is also highly efficient, ensuring long-term use without problems.
What outdoor environments can IP65 protection handle?
It provides complete dust and water jet protection, suitable for rainy days and open-air dusty environments. No additional protection is needed for outdoor performances.
IP-B1950
Can the ring light be used independently? Can the color and brightness be adjusted?
Yes, the ring light can be turned on independently, and its color, brightness, and dynamic mode can be adjusted independently for flexible wall washing effects.
Can the IP66 protection be used in heavy rain or seaside salt spray environments?
It can directly withstand heavy rain, strong dust, and light salt spray. It is stable in complex outdoor environments for long-term use and requires no additional protection.
Is it easy for beginners to operate without a professional control panel?
Supports self-propelled and voice-activated modes. Preset light effects are activated upon startup. No professional knowledge is required, and beginners can quickly get started.
IP-BF60
How heavy is the device? Will it get tiring to hold for extended periods?
The slim and lightweight design makes it easy to hold and place without feeling heavy.
How long does the built-in battery last? Does it support charging?
Battery life is suitable for daily use or single-use scenarios. It supports charging and can be used anytime after a full charge.
Will the light intensity decrease after long-term use?
It features a durable design. Under normal use, the light intensity is not easily diminished, it's energy-efficient, and it has a long lifespan.
Is charging convenient? Is a dedicated charger required?
Charging is convenient. It supports standard charging interfaces, so no dedicated charger is needed. Daily charging is hassle-free.
What environments can IP65 protection handle?
It's dustproof and waterproof, resisting rain, dew, and splashes, making it safe for both indoor and outdoor use.
Can the light brightness be adjusted?
The light is soft and even. The default brightness is suitable for most fill light and illumination scenarios. It's simple to operate and requires no additional adjustment.
IP-WS500
Can multiple lights synchronize their light effects and flicker?
It supports DMX512 or master-slave mode linkage, ensuring consistent parameters and perfect synchronization across multiple lights.
Will it overheat during continuous use? How is the heat dissipation?
It has a built-in high-efficiency heat dissipation system, supporting long-term high-intensity operation without overheating risk, ensuring stability and reliability.
Can IP65 protection be used for extended periods in heavy rain and dusty environments?
It can directly withstand heavy rain and strong dust. It operates stably in complex outdoor environments for extended periods without additional protection.
IP-BL300
How heavy is the equipment? Is it easy to install and transport?
This is a professional-grade device with a stable body design, supporting standard stage installation interfaces (such as hanging and fixed placement). It comes with portable packaging, making transportation and installation suitable for professional scenarios.
Will it overheat during prolonged high-intensity use?
It features a built-in professional heat dissipation system, suitable for high-intensity performance scenarios, and is not prone to overheating even after prolonged use, ensuring stability.
What is the specific waterproof rating? Can it withstand heavy rain and other severe weather?
It supports a high level of waterproof protection, resisting outdoor rain and humid environments. It can be used safely for everyday outdoor activities (including light rain). For heavy rain, additional protection is recommended.
About Product Choice
Are your products compliant with EU/US safety?
Uplus’s products adhere to strict international safety standards.
How is the performance of this product?
Each of our stage lights undergoes rigorous testing to ensure superior performance, durability, and safety. From light testing to every component, every step is meticulously crafted to meet our stringent standards.
Quality control
We guarantee that all products are 100% tested before shipment.
About Customized Services
Custom packaging service?
We can design the packaging according to your requirements.
Which product can be customized?
Our stage lights can be customized according to your needs, and we will try our best to meet your requirements.
Do you provide ODM service?
Yes, Uplus provides comprehensive ODM services to customers and aftermarket partners.
IP-MH6200 4in1
What effects can RGBW four-color mixing achieve? How is the color reproduction?
Supports full-color spectrum adjustment, enabling rich effects such as gradients and color transitions. It boasts high color reproduction, adapting to various atmosphere requirements.
How long will continuous use last before overheating occurs? How is the heat dissipation?
It has a built-in high-efficiency heat dissipation system, preventing overheating even after several hours of continuous high-intensity use, ensuring stability.
Does it support simultaneous control of multiple lights? What is the maximum number of lights that can be controlled simultaneously?
Supports master-slave mode and DMX synchronous control. Theoretically, multiple lights can be controlled simultaneously, but the specific number depends on the control console's load.
Can it be used directly as a standalone unit without a professional control console?
Supports self-propelled and voice-activated modes. No professional control console is needed; it can be started and used directly as a standalone unit, offering convenient operation.
Can it be used directly in heavy rain outdoors with IP65 protection?
It can withstand rain spray and dust, suitable for light rain and everyday outdoor scenarios. For heavy rain, additional protection is recommended.
IP-WASH1980
How to operate the unit alone without a professional console?
Supports self-propelled, voice-activated, and master-slave modes. No professional console is needed; preset lighting effects are activated upon power-on, making operation simple and convenient.
Can the IP66 protection rating be used long-term in heavy rain and dusty environments?
The IP66 sealing design can directly withstand heavy rain and heavy dust. No additional protection is needed for long-term outdoor use, ensuring stability.
What is the lifespan of the LED chips? Is replacement and maintenance convenient?
The LED chips can last for tens of thousands of hours under normal use. The modular design makes replacement easy and requires no complicated operations.
Is the 6-50° zoom adjustment easy to operate? Can it accurately lock the spot size?
The zoom adjustment is smooth and precise, supporting DMX console or manual setting on a standalone unit. It can quickly lock the desired spot size, adapting to different site requirements.
Does it support custom lighting effect programming? Which control consoles are compatible?
Supports full-function DMX512 programming, allowing customization of dimming, flicker, color, and other parameters, compatible with mainstream professional lighting consoles on the market.
What is the maximum number of lights that can be controlled simultaneously when controlling multiple lights?
Multiple lights can be synchronized via DMX512 or master-slave mode. Theoretically, there is no limit, but the specific number depends on the console's load capacity.
About After Sales Support
Customer Feedback & Improvement
Feedback channel: Customers can make suggestions to our sales staff regarding product quality, service experience or functional requirements.
Quick response
All your requests will be answered within 8 working hours.
About Cooperation Process
Who should I contact if I receive a damaged item?
If you receive a damaged item, please take a photo and send it to us. We will then confirm with the logistics company whether it is a shipping issue or a problem with our product packaging. After verification, we will resend the product or provide compensation.
How do I select the appropriate product?
Please send us an inquiry or tell us your purpose and location, and we will provide you with the appropriate product as soon as we receive your information.
What warranty do your products come with?
Our products come with a one-year warranty. During this period, if there are any problems with our products, we will provide customers with the necessary accessories and related services.
Can I schedule a video meeting or factory tour?
Support video conferencing. Welcome to visit our factory at any time.
IP-BL03
Are there any safety hazards? For example, is it harmful to the eyes?
It meets safety standards. During normal use, avoid direct laser light into the eyes. It is suitable for safe scenarios such as home and events.
Can it be fixedly installed, or can it only be placed anywhere?
It can be placed directly on a flat surface or easily fixed, allowing for flexible selection based on the scene requirements.
Can I customize animated patterns or text?
It supports preset text, patterns, and light and shadow effects. No complicated operations are required; switching is as simple as one click.
Is the laser brightness sufficient? What size space is it suitable for?
The 3W RGB laser has moderate brightness and a clear beam, suitable for small to medium-sized spaces such as courtyards, balconies, and small gathering places.
How long does the built-in battery last? Is it rechargeable?
Battery life varies depending on usage mode. It supports rechargeable use, and a full charge is sufficient for a single event or daily decoration needs.
IP-W1820
Can IP65 protection be used in heavy rain and dusty environments?
Yes, it can withstand heavy rain and dust, and operate stably in complex outdoor environments.
Will it overheat during continuous use?
Efficient heat dissipation design ensures no risk of overheating during prolonged operation, providing stable and reliable performance.
Can multiple lights be controlled synchronously?
Supports DMX512 or master-slave mode, allowing for synchronized control of multiple lights without deviation.
Stage Performance
Do you provide equipment installation and commissioning services?
We provide complete design and product supply services, but do not include on-site installation and commissioning services. Our product design and control system are simple and easy to operate. Customers can install it themselves as needed, or we can provide remote technical support.
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