FAQs
Find answers to frequently asked questions about our products, services, and more.
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IP-WASH1980
What is the maximum number of lights that can be controlled simultaneously when controlling multiple lights?
Multiple lights can be synchronized via DMX512 or master-slave mode. Theoretically, there is no limit, but the specific number depends on the console's load capacity.
How to operate the unit alone without a professional console?
Supports self-propelled, voice-activated, and master-slave modes. No professional console is needed; preset lighting effects are activated upon power-on, making operation simple and convenient.
How long will it overheat under continuous high-intensity use? How is the heat dissipation?
Built-in high-efficiency heat dissipation system; it does not easily overheat even under continuous high-intensity operation for several hours, suitable for large-scale performances, long-term lighting applications, etc.
Abou Logistics and Payment
Can you ship to my country?
We ship worldwide, covering major markets such as Europe, North America, and Russia. Please confirm the customs clearance policy of your destination on the official website.
What payment methods do you accept?
Accepts T/T (Telegraphic Transfer), Alipay International, and PayPal. A 30% advance payment is required for some customized orders.
IP-BL03
Are there any safety hazards? For example, is it harmful to the eyes?
It meets safety standards. During normal use, avoid direct laser light into the eyes. It is suitable for safe scenarios such as home and events.
How long does the built-in battery last? Is it rechargeable?
Battery life varies depending on usage mode. It supports rechargeable use, and a full charge is sufficient for a single event or daily decoration needs.
Can I customize animated patterns or text?
It supports preset text, patterns, and light and shadow effects. No complicated operations are required; switching is as simple as one click.
Can it be fixedly installed, or can it only be placed anywhere?
It can be placed directly on a flat surface or easily fixed, allowing for flexible selection based on the scene requirements.
Is the laser brightness sufficient? What size space is it suitable for?
The 3W RGB laser has moderate brightness and a clear beam, suitable for small to medium-sized spaces such as courtyards, balconies, and small gathering places.
IP-MH6200 4in1
Can it be used directly as a standalone unit without a professional control console?
Supports self-propelled and voice-activated modes. No professional control console is needed; it can be started and used directly as a standalone unit, offering convenient operation.
How long will continuous use last before overheating occurs? How is the heat dissipation?
It has a built-in high-efficiency heat dissipation system, preventing overheating even after several hours of continuous high-intensity use, ensuring stability.
Can it be used directly in heavy rain outdoors with IP65 protection?
It can withstand rain spray and dust, suitable for light rain and everyday outdoor scenarios. For heavy rain, additional protection is recommended.
What effects can RGBW four-color mixing achieve? How is the color reproduction?
Supports full-color spectrum adjustment, enabling rich effects such as gradients and color transitions. It boasts high color reproduction, adapting to various atmosphere requirements.
IP-BS906
Does the spliced design support unified control?
Yes, it supports pixel-level synchronization via a controller.
How long is the battery life? Does it support fast charging?
Battery life is adapted to single-use needs. Supports regular charging for convenience.
Is the light glaring?
The light is soft and even, suitable for various scenarios such as decoration and supplementary lighting, and is not glaring.
What outdoor environments does IP65 protection cover?
Dustproof and waterproof, suitable for common outdoor scenarios such as rain and camping with dew.
Does it support individual use of some light units?
Yes, individual lights can work independently, flexibly adapting to localized lighting needs.
What size space is it suitable for?
It can be spliced and expanded, suitable for different spaces from small events to commercial displays.
IP-BF60
Is charging convenient? Is a dedicated charger required?
Charging is convenient. It supports standard charging interfaces, so no dedicated charger is needed. Daily charging is hassle-free.
What environments can IP65 protection handle?
It's dustproof and waterproof, resisting rain, dew, and splashes, making it safe for both indoor and outdoor use.
Will the light intensity decrease after long-term use?
It features a durable design. Under normal use, the light intensity is not easily diminished, it's energy-efficient, and it has a long lifespan.
How heavy is the device? Will it get tiring to hold for extended periods?
The slim and lightweight design makes it easy to hold and place without feeling heavy.
Can the light brightness be adjusted?
The light is soft and even. The default brightness is suitable for most fill light and illumination scenarios. It's simple to operate and requires no additional adjustment.
IP-FP1200 IRIS
What outdoor environments can the IP65 protection rating handle?
It effectively prevents dust and water damage, and can withstand common complex outdoor scenarios such as rain and sandstorms, requiring no additional protection.
What is the lifespan of the light source? Is frequent maintenance required?
LED light sources have a long lifespan and can be used for many years without replacement under normal conditions. Only periodic dust cleaning and inspection of waterproof components are needed.
Is it power-intensive when using high-power LED lights?
LED light sources are energy-efficient, consuming far less energy than traditional follow spots, making them more economical in the long run.
Is there a warranty service for malfunctions?
Core components and the entire unit are covered by a warranty. Free repair or replacement services are available for non-human-caused quality issues, ensuring reliable after-sales service.
Hospitality
How energy-efficient are your devices?
We use the latest generation of LED lighting fixtures, which provide high brightness while significantly reducing energy consumption, saving more than 60% energy compared to traditional lighting fixtures.
How do your lighting systems adapt to different commercial space needs?
Our lighting design solutions can be completely customized according to the needs of different commercial spaces. Whether it's a hotel lobby, restaurant, or bar, we can provide you with the perfect lighting solution.
How do we operate the equipment if we don't have a professional technical team?
We provide detailed operation manuals and remote technical support to ensure that even without a professional team, you can easily operate the equipment.
Stage Performance
Do you provide equipment installation and commissioning services?
We provide complete design and product supply services, but do not include on-site installation and commissioning services. Our product design and control system are simple and easy to operate. Customers can install it themselves as needed, or we can provide remote technical support.
Do you have a professional lighting control system to support performances?
Yes, our lighting control system supports remote operation and can automatically adjust lighting effects according to the performance progress, ensuring perfect coordination between lighting, music, and stage movements.
Can your lighting equipment adapt to different weather conditions?
Our lighting equipment has excellent waterproof and windproof properties, making it ideal for outdoor use. It ensures stable lighting effects in both sunny and rainy weather.
IP-W1820
Is it easy for beginners to operate without a professional control panel?
It supports self-running and voice-activated modes, and starts with preset programs upon startup, making operation simple.
Will it overheat during continuous use?
Efficient heat dissipation design ensures no risk of overheating during prolonged operation, providing stable and reliable performance.
Can IP65 protection be used in heavy rain and dusty environments?
Yes, it can withstand heavy rain and dust, and operate stably in complex outdoor environments.
IP-PZ3740
Can beginners operate it quickly without a professional console?
It supports self-running and voice-activated modes. Preset programs are launched upon startup, requiring no professional knowledge; beginners can quickly get started.
Can the lighting effects and movements of multiple lights be kept consistent when controlled synchronously?
It supports DMX512 or master-slave mode linkage. Parameters are set uniformly, ensuring synchronized operation across multiple lights without deviation.
Theater
What are the energy consumption and maintenance costs of the lighting equipment?
We provide energy-efficient LED lighting fixtures, significantly reducing power consumption and maintenance costs. We also offer remote support to help you optimize equipment usage and extend the lifespan of your lighting system.
Can you provide customized designs for my theater space?
Yes, our designs are completely tailored to your theater space, performance type, and specific needs. We provide detailed lighting design solutions and optimize them based on theater feedback.
Is the lighting control system complex to operate?
Our intelligent lighting control system features a user-friendly interface that is simple and easy to operate. We provide detailed operation training to ensure your team can easily master the system and get started quickly.
How do you ensure the long-term stable operation of the lighting system in the theater?
Our lighting equipment features a highly stable design and undergoes rigorous quality testing to ensure long-term stable operation. We provide regular remote support to help you optimize equipment operation and resolve any technical issues promptly.
MH-B150
Can IP65 protection withstand outdoor environments such as heavy rain and sandstorms?
IP65 dust and water resistant, fully sealed structure, stable operation in complex outdoor environments.
Is the oscillation angle adjustment precise and smooth?
360° all-around adjustment, precise positioning, and smooth oscillation process without any stuttering.
Can multiple lights achieve synchronized oscillation and lighting effects?
Supports DMX512 or master-slave mode linkage, with multiple lights synchronized without deviation.
Can beginners operate it quickly without a professional control console?
Supports self-propelled operation; simple to use; even beginners can get started without professional knowledge.
About Product Choice
Are your products compliant with EU/US safety?
Uplus’s products adhere to strict international safety standards.
How is the performance of this product?
Each of our stage lights undergoes rigorous testing to ensure superior performance, durability, and safety. From light testing to every component, every step is meticulously crafted to meet our stringent standards.
Quality control
We guarantee that all products are 100% tested before shipment.
MH-W180
Is the head-mounting adjustment precise, and is it noisy during operation?
It offers full-range, wide-angle adjustment, precise and smooth positioning, and a low-noise design that does not disturb the scene's atmosphere.
Can the zoom function meet different lighting needs?
It supports wide-range zoom adjustment, allowing flexible switching between spotlight and diffused light, adapting to different scene lighting.
Will it overheat during prolonged use?
Equipped with a high-efficiency cooling system, it has excellent heat dissipation and poses no risk of overheating during prolonged operation.
IP Mini Blinder
Will it overheat during continuous use?
Efficient heat dissipation from aluminum alloy, intelligent control, and no overheating during prolonged operation.
Can the strobe mode and frequency be customized?
Supports multiple mode switching, with flexible frequency adjustment to suit different environments.
Is the installation method flexible? What types of venues is it suitable for?
Supports hanging, wall mounting, and floor mounting; its mini design adapts to various outdoor venues.
IP-WASH6125
Can the IP66 protection rating be used directly in heavy rain? Will water get in if left outdoors for a long time?
It can directly withstand heavy rain and strong dust. The sealed structure has undergone rigorous testing, and water will not get in even after long-term outdoor placement, ensuring stability.
How to ensure consistent lighting effects when multiple lights are running simultaneously?
Supports DMX512 synchronous control and master-slave mode, allowing for unified parameter settings and ensuring complete synchronization of lighting effects and speed across multiple lights.
How is the precision of the 5-50° zoom adjustment? Can it accurately adapt to small-area focusing needs?
The zoom adjustment is highly precise, supporting fine-tuning. The 5° narrow angle allows for precise focusing on localized areas, meeting the needs of focused lighting in small areas.
Can beginners quickly learn how to use it without a professional control panel?
Supports easy modes such as auto-run and voice control. Preset lighting effects are activated upon power-on, requiring no professional knowledge, allowing beginners to quickly get started.
About Company
Can I visit Uplus Lighting company onsite?
Of course, our company is located at No. 4, Xiaotang Middle Road, Jianggao Town, Baiyun District, Guangzhou, China. Welcome to visit our factory!
What is Uplus Lighting's main product for factories?
The main products provided by Uplus are stage lighting, related accessories, and consoles. Our products are suitable for many large-scale international performances, concerts, theaters, music festivals, TV programs, etc.
Our service?
We have a professional team that can provide and customize products for you.
Are you a manufacturer or a trading company?
We come directly from the factory and also have a sales office in Baiyun, Guangzhou.
IP-B1950
Is it easy for beginners to operate without a professional control panel?
Supports self-propelled and voice-activated modes. Preset light effects are activated upon startup. No professional knowledge is required, and beginners can quickly get started.
How is the accuracy of the 6-50° zoom adjustment? Can it be used in small spaces?
High zoom accuracy; the 6° narrow angle allows for precise focusing, suitable for localized lighting in small spaces, with no wasted light spots.
Can the ring light be used independently? Can the color and brightness be adjusted?
Yes, the ring light can be turned on independently, and its color, brightness, and dynamic mode can be adjusted independently for flexible wall washing effects.
Can the IP66 protection be used in heavy rain or seaside salt spray environments?
It can directly withstand heavy rain, strong dust, and light salt spray. It is stable in complex outdoor environments for long-term use and requires no additional protection.
About After Sales Support
Customer Feedback & Improvement
Feedback channel: Customers can make suggestions to our sales staff regarding product quality, service experience or functional requirements.
Quick response
All your requests will be answered within 8 working hours.
IP-BL05
Are there any safety hazards? For example, is it harmful to the eyes?
It meets safety standards. During normal use, avoid direct laser light into the eyes. It is suitable for safe scenarios such as home and events.
Is the laser brightness sufficient? What size space is it suitable for?
The 5W RGB laser has moderate brightness and a clear beam, suitable for small to medium-sized spaces such as courtyards, balconies, and small gathering places.
Can it be fixedly installed, or can it only be placed anywhere?
It can be placed directly on a flat surface or easily fixed, allowing for flexible selection based on the scene requirements.
How long does the built-in battery last? Is it rechargeable?
Battery life varies depending on usage mode. It supports rechargeable use, and a full charge is sufficient for a single event or daily decoration needs.
What outdoor environments can IP65 protection handle?
It effectively prevents dust and can withstand rain, dew, or splashes of water, making it suitable for both indoor and outdoor use.
IP Blinder 600
With an IP65 waterproof rating, can it be used for extended periods in heavy rain and dusty environments?
It can directly withstand heavy rain and strong dust. It operates stably in complex outdoor environments for extended periods without additional protection.
Is it easy for beginners to operate without a professional control panel?
It supports self-running mode, starting with preset programs upon power-on. No professional knowledge is required; it's plug-and-play.
How long will it take for it to overheat during continuous use? How is the heat dissipation?
It has a built-in high-efficiency heat dissipation system, supporting 24 hours of continuous operation without overheating, ensuring stable operation.
IP-BL300
What is the range of head-tilt angles? Is it flexible to operate?
The head-tilt angle coverage is wide, supporting flexible horizontal and vertical multi-angle scanning. With a professional controller, operation is precise and convenient, allowing for quick switching of dynamic effects.
Will it overheat during prolonged high-intensity use?
It features a built-in professional heat dissipation system, suitable for high-intensity performance scenarios, and is not prone to overheating even after prolonged use, ensuring stability.
How heavy is the equipment? Is it easy to install and transport?
This is a professional-grade device with a stable body design, supporting standard stage installation interfaces (such as hanging and fixed placement). It comes with portable packaging, making transportation and installation suitable for professional scenarios.
Does it meet safety standards? What safety precautions are in place?
It meets professional stage lighting safety standards, has overcurrent and overtemperature protection functions, avoids direct light beams into the eyes during use, and conforms to professional event safety regulations.
About Cooperation Process
Who should I contact if I receive a damaged item?
If you receive a damaged item, please take a photo and send it to us. We will then confirm with the logistics company whether it is a shipping issue or a problem with our product packaging. After verification, we will resend the product or provide compensation.
Can I schedule a video meeting or factory tour?
Support video conferencing. Welcome to visit our factory at any time.
What warranty do your products come with?
Our products come with a one-year warranty. During this period, if there are any problems with our products, we will provide customers with the necessary accessories and related services.
IP BEAM 420
Will it overheat during continuous use?
Built-in high-efficiency heat dissipation system ensures no overheating risk during prolonged high-intensity operation, guaranteeing stability and reliability.
Can IP65 protection withstand outdoor environments such as heavy rain and sandstorms?
It can directly withstand heavy rain and sandstorms and operates stably in complex outdoor environments.
Can multiple lights achieve synchronized oscillation and lighting effects?
Supports DMX512 or master-slave mode linkage, ensuring synchronized operation across multiple lights without deviation.
Is the oscillation angle adjustment flexible and precise?
360° omnidirectional adjustment with smooth, uninterrupted angle adjustment and precise positioning.
TV Show
Can your lighting equipment adapt to television programs of different sizes?
Yes, our lighting systems offer flexible customization, providing the most suitable lighting solutions based on program size and studio space.
Can lighting effects be customized according to program requirements?
Absolutely! Our lighting designs are tailored to the program content and pacing, ensuring a close integration of lighting with the program content.
Do you provide equipment maintenance services?
We provide remote technical support to help resolve equipment issues and regularly offer software updates and feature optimizations to ensure stable equipment operation.
IP-WS500
Can IP65 protection be used for extended periods in heavy rain and dusty environments?
It can directly withstand heavy rain and strong dust. It operates stably in complex outdoor environments for extended periods without additional protection.
Can multiple lights synchronize their light effects and flicker?
It supports DMX512 or master-slave mode linkage, ensuring consistent parameters and perfect synchronization across multiple lights.
IP-MH6200 2in1
Is the power consumption of 6 sets of 200W LED beads too high? What about energy consumption?
LED beads are highly energy-efficient. Although the total power is relatively high, it consumes less energy than traditional lighting fixtures. The heat dissipation system is also highly efficient, ensuring long-term use without problems.
What outdoor environments can IP65 protection handle?
It provides complete dust and water jet protection, suitable for rainy days and open-air dusty environments. No additional protection is needed for outdoor performances.
About Customized Services
Do you provide ODM service?
Yes, Uplus provides comprehensive ODM services to customers and aftermarket partners.
Which product can be customized?
Our stage lights can be customized according to your needs, and we will try our best to meet your requirements.
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